We collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies.
Information you provide to us
The types of personal information that we collect directly from you depends on the content and features of the Service you use and how you otherwise interact with us and may include:
Contact details, such as your name, email address, postal address, phone number and social media handle;
Other account registration and profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, gender, ORCID ID and photo;
Content that you upload and share or store in your account, such as annotations, comments, contributions and replies;
Information that you communicate to us, such as questions or information you send to customer support;
Data that you provide to us as part of interacting with the Service, such as your favorites and search queries; and/or
Communications preferences, such as your preferred language and the frequency, type and format of the alerts you sign up to receive.
Data from other sources
We also may obtain contact details and other information about you from other entities within EASU and from third parties, including:
Social networks when that you grant permission to the Service to access your data on one or more networks;
Service providers that help us determine a location in order to customize certain products to your location;
Partners with which we offer co-branded services or engage in joint marketing activities; and/or
Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold and to support the Service.
Device and usage data
The Service may automatically collect information about how you and your device interact with the Service, such as:
Computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data;
Usage data, such as the features you used, the settings you selected, URL click stream data, including date and time stamp and referring and exit pages, and pages you visited on the Service;
How we use your information
We are committed to delivering a relevant and useful experience to you. Depending on how you interact with us and the Service, we use your personal information to:
Provide, activate and manage your access to and use of the Service;
Process and fulfill a request, order, download, subscription or other transaction;
Offer you customized content and other personalization to make the Service more efficient for you and more relevant to your interests and geography;
Enhance and improve the Service, such as add new content and features;
Notify you about changes, updates and other announcements related to the Service;
We may also use your personal information to:
Respond to your requests, inquiries, comments or concerns;
Invite you to submit or review manuscripts or otherwise participate in our publishing programs;
Provide you with relevant promotional messages and other information about products, events and services of ours, our group companies and third parties such as societies and sponsors;
Enhance and improve our products, events and services and develop new ones;
Comply with our legal obligations, resolve disputes and enforce our agreements.
Depending on the Service provided, we share your personal information with our:
Affiliates and divisions within the “EASU” group of companies (for a list, visit http://subculture.euasu.org/ and certain EASU that provide technology and other shared services functions; and/or
Suppliers and service providers, including editors, reviewers, customer support, email service providers, event venues and service providers and IT service providers;
We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:
meet any applicable law, regulation, legal process or other legal obligation;
detect, investigate and help prevent security, fraud or technical issues; and/or
protect the rights, property or safety of CL, our users, employees or others;
We retain your personal information for as long as necessary to provide the Service or for other essential purposes such as complying with our legal obligations, resolving disputes, maintaining security, detecting and preventing fraud and abuse.
We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.
Locations of processing
Your personal information may be stored and processed in your region or another country where “EASU” companies and their service providers maintain servers and facilities, including Ukraine, Germany and the United States.
We take steps, including through contracts, to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law. Where personal information is transferred from the European Economic Area (“EEA”) to a country that has not received an adequacy decision by the European Commission, we rely on appropriate safeguards such as the European Commission-approved Standard Contractual Clauses and Privacy Shield Frameworks to transfer the data.
Grounds for processing
When we collect from you any personal information within the scope of European data protection laws, we do so:
where necessary to provide the Service, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;
where necessary for our compliance with applicable law or other legal obligation;
where necessary for the performance of a task carried out in the public interest;
where applicable, with your consent; and/or
as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, or fulfill our other legitimate interests as described in the sections above, except where our interests are overridden by your privacy rights.
Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.
You also may lodge a complaint with the data protection authority in the applicable jurisdiction.
Last updated: 10 February 2021